PRIVACY POLICY
Privacy matters. Clarity matters more.
DrinkLync collects and uses information only where it is needed to operate the platform, support users, respond to venue requests, and improve the service responsibly.
When someone uses DrinkLync, visits the website, submits a venue inquiry, downloads the app, or contacts support, certain information may be collected so the platform can function properly and the right request can be handled in the right way.
The goal is simple: collect what is needed, use it responsibly, protect it appropriately, and explain it clearly.
Information we may collect
What is collected depends on how someone interacts with DrinkLync.
Contact and account details
Name, email address, phone number, venue name, role, and similar information submitted through forms, support requests, account access, or venue inquiries.
Order and service information
Information connected to ordering, payment-related flow, pickup, support resolution, and operational activity where needed to support the DrinkLync experience.
Usage and device information
Basic technical data like browser, device, IP address, activity, and usage patterns helps improve performance, fix issues, and enhance the platform.
Venue inquiry information
Details submitted through pilot requests, support forms, or contact forms, including venue type, station count, city, timeline, and service context.
How information may be used.
To operate the platform properly, support users clearly, and improve the service responsibly.
To provide access to the app, venue tools, and support paths
To process pilot requests, venue inquiries, and contact submissions
To support ordering, pickup, account, and service-related workflows
To improve platform performance, user experience, and operational clarity
To respond to support questions, service issues, and account requests
To monitor misuse, protect the platform, and support legitimate business and legal obligations
If information is collected, it should serve a real operational purpose.
Sharing, storage, and retention.
Information may be stored, processed, or shared only where it is needed to operate, support, protect, or improve the DrinkLync experience.
DrinkLync may use trusted service providers for hosting, analytics, communications, support operations, and payment-related workflows where required. Information may also be disclosed where necessary to comply with law, respond to valid legal requests, address misuse or fraud, protect the platform, or support legitimate operational needs.
Information should be retained only for as long as reasonably necessary to operate the service, provide support, meet legal obligations, resolve disputes, protect the platform, or maintain legitimate business records.
Questions or privacy requests.
If something needs clarification, ask directly.
For privacy-related questions, support issues, or account-related requests, contact the DrinkLync support team.
Support Team Contact
This policy may be updated as the product, support flow, or legal requirements evolve. The current published version is the one that applies.