Straight answers,
before you ask for them.

Core Venue: $500 setup + $699/month (yearly agreement, 1 station included), no share of your sales, Insights free for your first month, then $199/mo only if you choose to keep it. Extra stations anywhere in the building: $99/mo each ($199 setup, waived when part of your initial setup). Enterprise (stadiums, arenas, multi-venue groups): $6,000/month, annual contract, the whole building outfitted, inquire at help@drinklync.com. Pop-ups: $500/night flat, 2-night minimum, $500 setup, no share of your sales. Card processing is separate: guests pay into your own Stripe account and Stripe bills you its standard card fees directly, which DrinkLync never holds, sets, marks up or receives any part of.

You start with a pilot to prove it on your own floor. After that, a simple service agreement keeps you running, and we share the full terms with you upfront. No fine print.

Two different directions of money. Stripe is your guests paying you. Your subscription is your venue paying DrinkLync: $699 a month for Core Venue plus a one-time $500 setup, $99 a month for each extra station, and Insights free for your first month, then $199 a month only if you choose to keep it. We never take a share of your sales: no percentage, no per-order cut, no revenue share. Card processing is separate: guests pay into your own Stripe account and Stripe bills you its standard card fees directly, which DrinkLync never holds, sets, marks up or receives any part of. Your subscription has to be active before your bar can go live, and there is no free period on Core, stations or setup; Insights is the only thing free, for your first month.

Pop-ups: under 30 minutes via /onboard/popup. Standard venues: 1-2 business days after you fill out the inquiry form, we evaluate, send your magic-link account creation email, and you finish the guided setup wizard in your manager portal. Multi-bar venues + stadiums: 1-2 weeks with our white-glove onboarding team.

No, we ship default photos for 100+ common drinks (Old Fashioned, Margarita, Modelo, etc.). If you have custom signature drinks you can upload your own photos, or use our SVG drink-glass icons. Premium photography is an upsell on white-glove tier.

Email + name (you), venue name + city + state, your ABC license number if you have one, and a rough estimate of peak-night order volume. From there we send you a magic link to finish onboarding at your pace.

Your account is created from the magic link in your welcome email. Opening it once sets you up, and after that you sign in at app.drinklync.com/manager/login with your email. You will be asked to change the first-time password, and you can turn on a second factor from your profile. If you already had an account before you signed up, the link signs you into that one instead of making a second.

Setup links are single-use and last 14 days. If yours has lapsed, go to drinklync.com/venue-onboarding and ask for a new one with the same email address you used before, and a fresh link is sent. Nothing you already filled in is lost, the new link picks up where you stopped. If the email does not arrive within a few minutes, check spam, then write to help@drinklync.com and we will send it by hand.

Yes, at any point. Every step saves to your venue as you go, so there is no draft to lose and no submit-or-lose-it moment. When you come back, the wizard opens on the first thing that still needs you. Doing it across three sittings on a phone is normal.

No. Pick from our catalogue of common drinks, which is the fastest route for most bars, or import a spreadsheet if you already have one. Either way you set your own prices afterwards, and you can price each bar separately if your rooftop charges more than your main room. Adding a drink later takes about 20 seconds from your phone.

We check it over, usually within one business day. If anything is missing you get an email saying exactly what, and the wizard shows the same list with a link straight to the step that fixes it. When it is approved your live link starts working, your iPads begin taking tickets, and you get an email with the link and your dashboard.

Our AI throttle automatically extends customer ETAs with honest copy, orders are NEVER rejected. The bartender sees the same queue; customers just get a heads-up that it's a peak rush. Manager can override manually if needed.

Yes. /onboard/popup is built for exactly this. $500/night flat with a 2-night minimum and a $500 setup; there is no free tier. You print our QR posters (we generate them automatically), prop them around your tent, and you're live.

They scan a QR code with their phone's camera, that opens DrinkLync in the browser. No app install required. Apple Pay + Google Pay both work directly.

You add them by name and give each one a PIN. They tap their own card on the iPad and enter the PIN, which takes about two seconds at shift change and keeps every ticket attributed to a real person. You need at least one bartender and one gatekeeper before go-live. You can change a PIN or remove somebody instantly from your team page, and you should the day they leave.

It proves the whole chain before a paying guest tries it. You place one order the way a guest would, the ticket lands on the bar iPad, someone marks it ready, and the pickup gets settled. It takes a couple of minutes and it is the only step that catches a bar with no station assigned or an iPad nobody signed into.

Write to help@drinklync.com, or reply to any email we have sent you, and say which bar you are and what you are seeing. If your bar is live and orders are affected, put LIVE in the subject line and it is picked up first. Your manager dashboard also has a Lync button that answers questions about your own venue's data without waiting on us.

Stripe Connect Express. We onboard your venue's Stripe account inline during the popup flow, payouts land in your linked bank account on the Monday after the event closes.

Yes. CSV export available from /manager/analytics-deep at any time. API access available on multi-bar and white-glove tiers.

No required hardware. Bartenders use any iPad you already have (or buy a $329 base iPad). Gatekeepers can use the same iPad or any phone with a camera. Manager dashboard runs in any browser.

Because the money is yours, not ours. DrinkLync is software, not a payment processor. Your guests pay into your own Stripe account and we never hold, route, or take a cut of guest funds. Connecting takes about 10 minutes. Stripe asks for your legal business name and address, an EIN or SSN for the owner, and the bank account you want payouts in.

On Stripe's schedule, not ours, because it is your Stripe account. New accounts usually start on a rolling payout a few days behind the sale, and you can change the schedule yourself in your Stripe dashboard. If payouts are paused, it is almost always because Stripe still wants a document from you. Your setup step shows what Stripe is still waiting on.

Tell us how many stations you run and where to ship, and the iPads arrive already enrolled in our device management and locked to your venue. They come up on your bar screen with nothing else to tap. Staff surfaces only open on an enrolled device, which is what stops a random phone from pulling up your order queue. If you want to use iPads you already own, say so on the hardware step and we will enrol them with you.